shipping info

*I am currently shipping within the UK only. I will keep you informed as to when this changes.

*If you choose to make payment through Paypal, you DO NOT need an account with PayPal to make a payment, just choose 'Pay by Debit or Credit Card' at the bottom of the Log in to PayPal screen to make your payment.

 

FREE POSTAGE ON ORDERS OVER £40.

POSTAGE IN THE UK AFTER ITEM IS DISPATCHED:

(All items excluding Shoulder Bags)

  • Royal Mail 1st Class (aims to deliver in 1-2 working days) £4.75 
  • Royal Mail 2nd Class (aims to deliver in 3-5 working days) £3.50 

SHOULDER BAGS WILL BE SENT VIA HERMES or ROYAL MAIL PARCEL DELIVERY:

  • This will be a flat rate cost of £4.75
Cat Hearts Mail Box

Your item(s) will be carefully wrapped in tissue paper, and placed into an eco friendly box or hard-backed envelope, to keep it safe on it's journey to you. If you've just joined Raspberry Cat Ramblings mailing list, your order will also contain your free gift!

 

  • If you have ordered a shoulder bag, then please allow up to 21 days to receive it. This is because they are handmade to order, with each one containing a lot of detailed stitching. I want to make sure it is just right before I send it to you.
  • For all other items, please allow up to 7-10 days for delivery.
  • When ordering a shoulder bag along with a different item, they will be sent together, unless you contact me to request separate deliveries for each. Extra postage cost for the 2nd parcel may be required.
  • In the case of a lost parcel: I always obtain a certificate of posting for peace of mind. If your UK order doesn't arrive within 10 working days from the dispatch date, then please contact me so I can arrange a replacement or a refund (please allow for postal delays / strikes / bad weather conditions etc).
  • If you're not in to take delivery of your order, Royal Mail / Hermes will leave you a card giving you easy instructions on how to get your parcel.
  • If you choose to pay for your order using PayPal, please ensure that your PayPal information is up to date so that there are no problems with processing your order.

 

 

(Gif courtesy of www.animatedimages.org)